FAQ

What time should I arrive?

We recommend that you arrive just on time for your scheduled appointment.

What if I’m running late?

We understand things happen, however, arriving late may limit the time of your service. Your treatment will end at the scheduled time to accommodate the next guest appointment.

What’s the cancellation policy?

We respectfully request a 24 hour cancellation notice. Any no shows or cancellations with less than 24 hours notice will be charged

Where can I park?

Street parking for two hours is available west of Van Ness Ave.

How often should I get a massage?

The answer here depends on your reasons for receiving the massage. If you are coming for relief from back pain, tight muscles, or significant levels of stress, that requires more attention; weekly sessions may be necessary for relief and healing. For general stress reduction it is recommended that you have regular sessions ranging from once a week to once a month. If you have high stress levels in your work or personal life, massage once a week is usually the norm. Some clients come more often just because they enjoy it. People who want to feel a significant difference in their body should schedule two or three massages every week for about three weeks then you will begin to feel the full impact of the treatments. As with any therapy, whether it be massage therapy, chiropractic care, or physical therapy, regular sessions are necessary to acquire the most benefits and to make those benefits last longer.

What is Couples Massage?

Couples massage allows you to share a unique experience with your loved one. Perfect for anniversary, birthdays or a romantic get away. You and your partner will experience a relaxing massage side by side in the same room performed by two experienced massage therapists. Enjoy the romance, relaxation and togetherness of a couples massage. (Be sure to book two appointments one for you and one for your partner)

How much do I tip/is it expected?

Tipping is appreciated however not expected. The average tip is 20%.

How long of a massage should I schedule?

It is recommended that you schedule at least 90 minutes for your first massage. This allows a little extra time for addressing your special concerns and time to answering any questions you may have.

What should I expect during my first massage?

The massage therapist will ask you general questions to establish what areas you would like addressed during your massage. The massage therapist will leave the room while you disrobe and ask you to cover yourself with a sheet and blanket. Your massage therapist will give you a few minutes and will knock on the door before entering your room. You will be properly draped at all times to keep you warm and comfortable. Only the area being worked on will be exposed. Once your massage therapy session is completed, your massage therapist will leave the room.

What do I wear during a massage?

Wear what you feel most comfortable in during your massage. We will work to give you the best massage no matter what you are wearing. For a full body massage, most people undress completely. Your massage therapist will give you privacy to undress, and you will be covered with a sheet and blanket at all times except the area being worked on.

Can I talk during a massage?

Do not feel obligated to talk to the massage therapist after the massage has begun. This is your time to relax and enjoy the experience. However if you are more relaxed talking by all means do so. There are times when you should speak up during a massage. If anything makes you uncomfortable, if you’re too cold or too hot, or if you prefer the massage to be deeper or lighter, mention it to the therapist.

What is Swedish Massage?

Classic Swedish massage uses long meditative strokes to sooth the body and release stress. Swedish Massage stimulates the lymphatic system encouraging the release of toxins and increases circulation and assists healing. Swedish is best for relaxation and stress reduction

What is Deep Tissue?

Full body Deep Tissue Massage targets specific areas to promote health and healing by focusing on the deeper layers of muscle tissue. It aims to release the chronic patterns of tension in the body through slow strokes and deep finger pressure on the contracted areas, either following or going across the fibers of the muscles, tendons and fascia. Deep Tissue is best for reducing chronically tight muscles and for those accustom to frequent massage.

What are the benefits of massage?

Massage decreases the stress hormone cortisol which reduces anxiety, balances your energy and increases awareness of the mind-body connection. Massage stimulates the release of endorphins, the body’s natural painkillers and increases oxytocin which is associated with feelings of peace and contentment. Massage boosts the immune system by stimulating the lymphatic system and the circulatory system. The lymph system is the body’s natural defense system and stimulation of the lymph system increases white blood cells. Massage also increases circulation which in turn speeds up the metabolic process and elimination of metabolic wastes, reduces inflammation and allows the body to pump more oxygen and nutrients into tissues and vital organs for healing and recovery.

How do I know if the pressure applied during the massage is too much?

If you are tensing up in response to the pressure or if you find yourself holding your breath and you can’t take deep breaths comfortably then the pressure is too much please tell your massage therapist.